Surabaya · East Java · 5 m above sea level
Mains water here leaves the tap at 29-31 degrees in the afternoon. Holding 400 litres at 5 degrees means shedding 529 watts without pause — the highest load in Java, and the reason the same 2 HP machine takes 5.8 hours here against 5.4 in Jakarta.
Surabaya carries the heaviest water load in Java. We size the chiller for it up front, using the same survey sheet behind 100+ installs over three years.
The first button brings photos of tubs we have installed and how they were finished. The second: tell us about your space in Surabaya and a manager will contact you shortly.

Surabaya and Jakarta look similar on a weather app: both hot, both humid, both at sea level. The difference that matters is the tap. Jakarta delivers 28-30 degrees, Surabaya 29-31, and the afternoon air here reaches 35 rather than 34. That pushes the holding load from 516 to 529 watts and drags the real chiller output down to 2.55 kW, the lowest figure on this site. For a 400-litre tub it does not change the machine — that is 2 HP in both cities, because our line runs 1 and 2 HP and nothing in between — but it does change the two numbers you live with: Rp 220,000 a month instead of Rp 214,000, and 5.8 hours for the first pull-down instead of 5.4.
Where those two degrees do buy a whole machine is underneath 400 litres. A 250-litre tub in Jakarta holds on 1 HP; the same tub here needs 2 HP, so the small format costs Rp 7 million more in Surabaya than it does three hundred kilometres west. Above that, the honest answer is that the chiller line-up treats the two cities identically, and any saving has to come out of the shell rather than the machine. If the budget will not stretch, we would rather sell you 300 litres of terrazzo on the same 2 HP that genuinely reaches 5 degrees than 400 litres of something thinner that never does.
| Volume | Holding load | Chiller | Pull-down | Electricity / month | Suits |
|---|---|---|---|---|---|
| 250 litres | 397 W | 2 HP | 3.4 h | Rp 161,000 | one bather, a narrow side yard |
| 400 litres | 529 W | 2 HP | 5.8 h | Rp 220,000 | the size most often ordered |
| 600 litres | 690 W | 2 HP | 8.0 h | Rp 293,000 | two bathers in turn, a villa |
Notice that 250 litres already takes a 2 HP here, where the same volume runs on 1 HP in Jakarta. That is the two extra degrees of incoming water again, and it is the only place in the table where your address, rather than your tub size, picks the machine. Compare it directly with Jakarta and with Bandung, which is three hours from Jakarta and runs the same 400-litre tub on Rp 177,000 a month. Any other volume can be checked on the chiller calculator.
Surabaya orders skew commercial more than anywhere else in Java: physiotherapy practices near the hospitals in the east, football and athletics clubs, gyms in the western estates, and factory clinics out towards Sidoarjo and Gresik. That changes the specification rather than the tub. Commercial jobs get automatic sanitation instead of a cartridge you rinse, a calibrated probe with printable logs for audits, and often a standby chiller that can take over — the detail is under commercial ice baths.
For gyms the real design number is not litres but turnover. Ten bathers a day at three minutes each is a different water problem from two bathers for ten minutes, and it is the body heat and the refill water, not the air, that the chiller then chases. We size for the busiest hour of your busiest day, and we ask for that hour honestly at survey.
West Surabaya — Citraland, Pakuwon Indah, Graha Famili — is where tubs most often go in beside an existing swimming pool, sharing a plant room and a filter cupboard. That is genuinely efficient, but the two systems must not share water: pool-strength chlorine at 3 degrees stings, because the skin is constricted and contact time is long. In the south, older plots of six by fifteen metres suit a slim 250-litre body far better than a two-seat format.
Towards Sidoarjo and the eastern shoreline, shallow wells run brackish and high in iron. Chloride eats copper, so every wetted metal part is 316 and the heat exchanger is titanium as standard. We fit a 50-micron pre-filter and an ion-exchange medium on the inlet. Without them, sediment and scale wreck an evaporator inside a year, and that is not a warranty claim.
Shells for East Java leave Cikarang on the Trans-Java toll road and spend 12 to 14 hours travelling. Twenty working days is the figure from deposit to handover. The last day is the one that counts: we fill, run the tub from 30 down to 5 degrees in about 5.8 hours and hand over only when a probe thermometer in the water agrees with the promise. The final 20 per cent of the invoice falls due after that reading, not before — which is exactly why we are strict at the sizing stage. All payment stages are on the pricing page.
Not for the usual 400-litre tub — that is 2 HP in both cities. The two extra degrees of incoming water show up as a heavier load, 529 watts against 516, a slower first pull-down and a slightly larger bill. They only buy a whole machine on small tubs: 250 litres runs on 1 HP in Jakarta and needs 2 HP here.
Rp 220,000 for a closed 400-litre tub used an hour a day on the domestic tariff — about Rp 6,000 a month more than Jakarta. Leave the lid off and it becomes Rp 291,000, because the load goes from 529 to 729 watts.
It can share a plant room, a power supply and a drain. It must not share water or chemistry. Pool chlorine levels are unpleasant at 3 degrees and pool pumps are the wrong size for a 400-litre loop. We run a separate circuit with its own cartridge and ozone.
Yes, from two units upward, with automatic sanitation, logging and a standby chiller. Commercial clients usually want the temperature record for audits more than they want a discount.
Twelve to fourteen hours on the road from Cikarang, inside a total of twenty working days from deposit to cold test. Inter-island crating and the technician's travel are described under delivery.
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